Plantic Support

Encountered a problem while using ? You may find the solution in the FAQ section below.

If you couldn't find your answer in the FAQ section, send us an email at support@serpinty.com , and we'll be in touch shortly.

Frequently Asked Questions

How do I cancel my subscription?

1. Go to the Settings app on your iPhone
2. Choose iTunes & App Store
3. Tap your Apple ID at the top of the screen
4. Tap View Apple ID (you might need to sign in or use Touch ID)
5. Tap Subscriptions
6. Under Subscriptions, tap You

How do I request a refund?

Unfortunately, Plantic is unable to refund Apple payments. If you think you were charged without a permission and would like to request a refund, we recommend reaching out to Apple Support.